Sub-processors
The services that handle personal data on our behalf: what each receives, where, and on what transfer basis.
The services that handle personal data on our behalf, what each one receives, where it processes it, and the mechanism relied on for any transfer outside the European Economic Area. Referenced by section 9 of the End-User Licence Agreement and by the Privacy Policy. Last reviewed 13 September 2026.
Payment card details never reach us. They are entered on Paddle's checkout and stay with Paddle.
Sub-processors
| Service | Provider | What it receives | Where it is processed | Transfer mechanism |
|---|---|---|---|---|
| Payments and invoicing | Paddle.com Market Ltd (UK) and Paddle.com Inc. (US), as merchant of record | Name, email, billing address, tax ID, order details, payment method | United Kingdom and United States | UK adequacy decision; for the US, to be confirmed |
| Accounts and purchases | Supabase Inc. | Account email, purchase records, licence records, agreement records | Paris, France (AWS eu-west-3) | None needed, in the EEA |
| Software licence activation | Keygen LLC | Licence keys, machine fingerprints, the email a licence is issued to | United States | To be confirmed |
| Transactional email | Resend Inc. | Email address and the content of the emails we send you | United States | To be confirmed |
| Product analytics | PostHog Inc. (EU cloud) | Usage events on the website, only with your consent | Frankfurt, Germany | None needed, in the EEA |
| Website hosting | Vercel Inc. | Request logs, including IP address | Global edge network, United States | To be confirmed |
| Asset pack downloads | Cloudflare Inc. (R2 storage) | Download requests, including IP address | European Union jurisdiction bucket | To be confirmed for access logs |
| Content management | Fly.io Inc., running our CMS | Editor accounts only; no customer data | Paris, France | To be confirmed |
| Support chat | Chatwoot Inc. | Messages you send us, and your name and email if you give them | United States | To be confirmed |
| Contact form | Web3Forms | Name, email and message from the contact form | United States | To be confirmed |
Changes
We update this page when a sub-processor is added or replaced. Where a data processing agreement applies, it is available on request at support@natsura.com.